More Rewards also handles any orders, cancellations, returns, or exchanges with event tickets, “experience” awards, gift cards, and certificates using Rapid Rewards Points. You would contact More Rewards if you need to book or change a new reservation using Rapid Rewards Points for international flights on other carriers, car rentals, hotels, cruises, or travel packages. What types of questions does More Rewards handle? If you’re i nterested in signing up for a Southwest Rapid Rewards ® Credit Card, we invite you to complete an application here. CT Monday through Friday.Ĭan I redeem my Rapid Rewards Points through More Rewards if I’m not a Rapid Rewards Credit Cardmember ?Ī t this time More Rewards redemption options are only available for Cardmembers. More Rewards’ Customer Service can be reached at ( 800 ) 833-4861 from 7:00 a.m. How do I get in contact with More Rewards ? Cardmembers can use their points for merchandise, international flights on global carriers, hotel stays, rental cars, gift cards, and exclusive Cardmember experiences. Note: each Passenger will need to show their passport to secure their boarding pass.More Re w a rds is a program exclusively for Rapid Rewards® Credit Cardmembers to redeem Rapid Rewards Points for items other than Southwest travel. Upon your airport arrival, please proceed to the ticket counter to receive your boarding passes.Repeat steps 1 through 3 for each international Passenger.A valid passport and emergency contact information will be needed to complete the check-in process.You will only be able to check in one Passenger at a time.Please enter the confirmation number and first and last name of any one of the travelers. Go to and click “Check In” to reserve your boarding positions. Please note: Certain Passengers may not be eligible for online check-in and must proceed to the ticket counter or kiosk. The names of successfully checked in Passengers along with their boarding positions will begin to populate on the screen one at a time.You have the option to either check in the entire Group or select specific Passengers. Please enter the confirmation number and first and last name of any one of your travelers. Go to and click "Check In" to reserve your boarding positions.The online check-in process for Group travel is slightly different than you may be used to for non-Group travel. Yes! Group Passengers can check in on and reserve their boarding positions beginning 24 hours prior to departure. If traveling internationally, your passport must be verified by a Customer Service Agent or kiosk at the ticket counter on the day of travel before you can receive a boarding pass and proceed through the security checkpoint to your departure gate. If traveling as part of a Group Travel itinerary, you can reserve your boarding position online 24 hours prior to your scheduled departure time, though you will not receive a boarding pass at this time.EarlyBird Check-In® may not be added to tickets purchased as part of a Group itinerary.Group reservations include unlimited name changes up to 72 hours prior to departure.Group tickets will be electronically issued-no paper tickets will be issued for group travel.eChecks, Southwest LUV Vouchers®, Southwest® gift cards, and flight credits will not be accepted as forms of payment for Group bookings. Credit cards are the only acceptable form of payment for deposits. Credit cards, PayPal, UATP, and wire transfer will be accepted as forms of payment for Group bookings.Group Tickets are not eligible for upgrades, downgrades, standby, changes, or exchanges.
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